Izisalon Privacy Policy

Effective Date: June 18,2025

This Privacy Policy (the “Policy”) describes how IziSalon Inc. (“IziSalon”, “we”, “our”, or “us”) collects, uses, discloses, and safeguards your personal information when you access and use our website, mobile application, and related services (collectively, the “Service”).

By using our Service, you agree to the terms and conditions of this Policy and consent to the collection, use, and disclosure of your personal information as outlined below, in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

1.1 Purpose of Collection

We collect personal information to:

  • Deliver, operate, and improve the Service

  • Process transactions securely

  • Personalize user experience

  • Communicate with users

  • Detect fraud and enhance security

  • Comply with legal obligations

1.2 Types of Information Collected

a. Information You Provide:

  • Contact information (e.g., name, email, phone number, mailing address)

  • Account login credentials

  • Payment information (e.g., credit/debit card numbers or banking details) for subscription billing or other authorized transactions

b. Information Collected Automatically:

Through analytics tools (e.g., Google Analytics), we may collect:

  • IP address

  • Browser and device type

  • Location (approximate)

  • Age range, gender, and interests (if made available via cookies)

  • Page views, time spent, and interaction frequency

Google Analytics uses cookies to analyze usage behavior. Data may be stored on Google’s servers in the U.S. and governed by their privacy policy. You may manage or disable cookies via your browser settings. However, this may affect your access to some features of the Service.

2. Consent and Limiting Use

By submitting your information, you consent to its collection, use, and disclosure as described in this Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us (see Section 9).

We will never sell or rent your personal data to third parties.

We limit our collection, use, and disclosure of your information to what is necessary to fulfill the purposes identified in this Policy.

3. Data Security and Retention

We take reasonable technical, physical, and administrative safeguards to protect your personal data from unauthorized access, loss, misuse, or alteration, including:

  • Secure server environments

  • Encrypted payment processing

  • Firewall protection

  • Restricted staff access

  • Identity verification prior to sensitive disclosures

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. You are advised not to share sensitive personal data (e.g., payment details) via email. IziSalon is not liable for losses resulting from the use of unsecured channels.

4. User Responsibilities

You are responsible for:

  • Protecting your account credentials

  • Ensuring the accuracy of the information provided

  • Maintaining confidentiality of your data and transactions

You may not:

  • Share unauthorized copies of our platform or branding

  • Use the Service to engage in unlawful activities or policy violations

5. Communications and Notifications

5.1 How We Communicate

We may contact you through:

  • Email

  • SMS

  • In-app/web notifications

These communications may include transaction confirmations, updates, marketing, and support messages. By providing your contact information, you consent to receive such communications. You may opt out by contacting us (see Section 9).

Contact Izisalon when you want to stop receiving Email, SMS and Notification from our system

5.2 Notification Timing

  • Emails are deemed received within 2 business days.

  • SMS messages are considered delivered within 2 days.

6. Disclosure of Information

We do not disclose personal information except in the following situations:

  • With your consent

  • To comply with legal or regulatory obligations

  • To authorized service providers acting on our behalf under strict confidentiality agreements

  • In connection with the sale, merger, or reorganization of our business (subject to appropriate data protection safeguards)

7. Your Rights Under Canadian Law

As a user in Canada, you have the right to:

  • Access your personal information held by us

  • Request corrections to inaccurate or incomplete data

  • Withdraw consent (subject to legal/contractual limitations)

  • File a complaint with the Office of the Privacy Commissioner of Canada (OPC) if you believe your rights have been violated

To exercise these rights, contact us as outlined in Section 9.

8. International Data Transfers

If your data is processed or stored outside Canada (e.g., by Google Analytics in the U.S.), it may be subject to foreign laws. However, we take steps to ensure such data is handled in accordance with Canadian privacy standards.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

IziSalon Inc.
Email: info@izisalon.com 
Website: https://izisalon.com

10. Changes to this Policy

We may update this Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes via email or through the Service. Continued use of the Service after such changes indicates your acceptance.

By using IziSalon, you acknowledge that you have read and understood this Privacy Policy, and agree to its terms in accordance with Canadian privacy law.